Responsible Gaming

At 93oko Responsible Gaming — Balancing Fun with Limits

Gaming should be entertainment, not a burden. 93oko believes every player has the right to play responsibly, with their own and their family's wellbeing in mind.

18+ Only Limit-Setting Feature Self-Exclusion Option 24/7 Support

What is responsible gaming and why does it matter?

Responsible gaming means treating gaming purely as entertainment — enjoying it within safe limits, without harming your finances, time, or mental health. At 93oko, responsible gaming isn't just a rule; it's a core part of who we are.

Online gaming can be a great source of entertainment, but for some people it can become a problem. Responsible gaming is a top priority at 93oko because we want every one of our users to stay happy and healthy.

Responsible gaming doesn't mean playing less. It means playing mindfully — deciding in advance how much time and money you're willing to spend, and enjoying the game within those limits.

All 93oko users have free access to our responsible gaming tools, available directly from your account at any time.

Signs of Problematic Gaming

Most people never run into problems, but certain signs are worth watching out for. According to 93oko's responsible gaming guidelines, you should seek help if you notice any of the following:

Warning Signs
Spending Beyond Your Budget and Borrowing Money
Playing more to chase losses
Spending Family & Work Time on Gaming
Feeling restless or irritable when you're unable to play
Hiding Your Gaming from Family
Signs of Healthy Gaming
Setting a fixed budget and staying within it
Staying Calm and Accepting Losses
Keeping Family & Work Time Separate from Gaming
Treating gaming as entertainment, not a source of income
Ability to Stop Playing at Any Time

If you notice even one of the warning signs above, contact our support team today or use the self-exclusion feature.

93oko's Responsible Gaming Tools

93oko gives you a range of effective tools to stay in control of your gaming. They're completely free to use and can be activated at any time.

Set Deposit Limits

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period, while decreasing one takes effect straight away.

Daily Deposit Limit Up to BDT 5,000
Weekly Deposit Limit Up to BDT 20,000
Monthly Deposit Limit Up to BDT 50,000

Session Time Limit

You can set a maximum duration for each gaming session. Once the time is up, 93oko will automatically send you a break reminder.

Reality Check

During your session, a message will appear at regular intervals reminding you how long you've been playing and how much you've spent.

Cooling-Off Period

You can take a temporary break ranging from 24 hours to 30 days. During this period you won't be able to log in, but your account will remain open.

Self-Exclusion

If you feel you need a longer break from gaming, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be completely inactive.

Once self-exclusion is activated, your account cannot be reactivated before the chosen period ends. This is a strict protective measure.

10 Golden Rules for Responsible Gaming

  • Set a clear budget before you start playing and stick to it.
  • Treat gaming as entertainment, not as a source of income.
  • Never chase your losses by betting more.
  • Never play with borrowed money or funds you can't afford to lose.
  • Set aside a fixed amount of time for gaming each day.
  • Maintain healthy relationships with family, friends, and colleagues.
  • Avoid gaming when you're drinking or feeling stressed.
  • Take regular breaks and make time for other hobbies and activities.
  • If something feels wrong, get help right away — don't wait.
  • Make regular use of 93oko's responsible gaming tools.

Minor Protection Policy

93oko is strictly prohibited for anyone under 18. We take every possible measure to prevent minors from accessing our platform.

  • Age verification is mandatory at registration.
  • National ID or passport verification is required as part of the KYC process.
  • Additional verification is applied to accounts flagged as suspicious.
  • Parents can install parental control software on their children's devices.

If you suspect a child or minor you know is using 93oko, contact our support team immediately — we'll take action right away.

Where to Get Help

If you want to break free from problematic gaming, the following organizations can help:

National Mental Health Helpline: 16789
Kaan Pete Roi (mental health support): 01779-554391
93oko Support: [email protected]
Live Chat Support: Available 24/7
Gaming Health Check

Ask yourself these questions:

Am I spending more than I can afford?
Is gaming affecting your sleep?
Are you spending less time with family?
Are Losses Affecting Your Mood?
Is your focus at work or school suffering?

If the answer to any one of these is "Yes", please reach out to support.

Quick Tools

Access any of these features from your account at any time:

Set Limits Take a Break Self-Exclude
Set Your Limits How?

Set your gaming limits in just a few simple steps.

1
Log in to your account

Log in to your 93oko account and click on the profile icon.

2
Open the Responsible Gaming menu

Go to "Responsible Gaming" under Settings.

3
Choose your preferred limit

Choose your deposit limit, session duration, or break period and enter the amount.

4
Confirm

Confirm with OTP. The limit takes effect immediately and you'll receive an email confirmation.

93oko's Responsible Gaming Features

Our special features for a safe gaming experience

Smart Deposit Limits

Set your own daily, weekly, and monthly deposit limits. If a limit is reached, the system will automatically stop any further deposits.

Instant Effect
Session Timer

Set a maximum duration for each gaming session. Once the time is up, you'll receive an automatic notification and, if needed, be logged out.

Customizable
Reality Check

Check your spending and time summary during regular breaks in your session. Stay aware, stay healthy.

Automatic Notifications
Cooling-Off Period

Take a temporary break from 24 hours up to 30 days. Your account stays safe during this time.

Up to 30 Days
Self-Exclusion Feature

Activate a long-term exclusion lasting from 6 months up to 5 years. Once activated, it cannot be cancelled before the period expires.

Strict Protection
Expert Support

Our dedicated support team is available 24/7 for any questions or help with responsible gaming.

Available 24/7
General FAQ

Most frequently asked questions about responsible gaming

Decreasing your limit takes effect immediately at any time. However, increasing a limit requires a 24-hour waiting period. This rule is in place to protect you from making impulsive decisions.

Yes, your account balance remains completely safe while self-exclusion is active. Once the exclusion period ends, you can withdraw your funds as normal. Your money will not be lost under any circumstances.

Yes, a family member or someone close to the player can contact our support team on their behalf. We will assess the situation and take appropriate action. All information is kept strictly confidential.

A cooling-off period is a short-term break — from 24 hours up to 30 days. It's a temporary pause and your account reactivates automatically once it ends. Self-exclusion is long-term — from 6 months up to 5 years — and cannot be cancelled before the period expires.

Age verification is mandatory when registering at 93oko. National ID verification is required as part of the KYC process. Suspicious accounts are suspended immediately. Parents are advised to use parental control software on their children's devices.

Yes, all of 93oko's responsible gaming tools are completely free. Deposit limits, session timers, cooling-off periods, self-exclusion — everything is available at no cost from your account.

Play responsibly, At 93oko Enjoy

Use our responsible gaming tools for a safe and enjoyable experience. Create your account today.

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